January 04, 2024

Touchpoints in the customer journey

Hear from industry experts as they provide insights concerning the various touchpoints across the customer journey followed by a Q&A, featuring:  

  • Jon Dunckley, CEO, About Consulting 
  • Gemma Pendlebury, partner, Eversheds Sutherland 
  • Carol Nuttall, director, Adlington Law 
  • Karen Healy, head of equity release, e.surv Chartered Surveyors 

  • The views of contributors are not necessarily shared by the Council. 
arrow up