February 12, 2024

Member survey results

Over 99% of respondents to the Council’s latest member survey said they would recommend membership to other equity release professionals.  

The survey focused on the Council’s services and the responses will help shape its value proposition going forward.  

A second annual survey, later this year, will ask members about their views on the market. 

Key findings include: 

  • 97% or respondents said the Council’s protections and safeguards enable consumers to trust that equity release is safe and reliable. 
  • 96% of respondents said the Council promotes product/advice safeguards and standards in the industry. 
  • 90% of respondents said the Council protects and promotes the interests of the industry. 

Respondents were put into a prize draw for a £100 gift voucher along with a £100 donation to a charity of their choice. Anthony Delmont, adviser at The Later Life Lending Network was the lucky winner. 

He said: “I completed the survey because I feel it is important to share my views and opinions, especially as the Council is often the primary reference point for both clients and the general public. 

“It was great to win the prize draw, and I plan to gift the £100 M&S voucher to my wife. I will donate the additional £100 to www.breastcancernow.org as this charity is very personal to me, it also offers vital support once diagnosed and investment into ongoing research.” 

arrow up