Archives: Documents
File size: 249 KB | Type: pdf | Resources
Closed book guidance
The Council has launched a key member resource designed to support firms with the continued implementation of Consumer Duty rules and guidance.
The 31 page guide is aimed principally at manufacturers and distributors, but should be useful background reading for all firms involved in our market. We will be hosting a webinar on Wednesday, 17 April at 09.30 am. To register, please click here.
This will be a chance to hear directly from our members Deloitte, who will look at the key areas highlighted in the guide and provide invaluable insights on navigating the requirements set by the FCA.
We encourage all members to take advantage of this resource and participate in the upcoming webinar to help to ensure a seamless transition towards compliance with the Consumer Duty.
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File size: 319 KB | Type: pdf | Consumer guide
Consumer guide to mandatory payment or payment term lifetime mortgages
File size: 56 KB | Type: pdf | Resources
V12.1 Standards Appendix A2 – Solicitors certificate for mandatory payment lifetime mortgages
File size: 39 KB | Type: pdf |
V12.1 Standards Appendix C2 – Certificate of Compliance with product standards for mandatory payment lifetime mortgages
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File size: 365 KB | Type: pdf | Market data
Q4 FY 2023 equity release market data
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File size: 687 KB | Type: pdf | Council Publications
Q1-Q3 2023 FOS complaints data
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File size: 251 KB | Type: pdf | Market data
Q3 2023 Market Data
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File size: 165 KB | Type: pdf | Council Publications
Autumn Market Report 2023 press release
Embargoed to 00.01hrs – Wednesday 18 October 2023
Equity Release Council: Autumn Market Report 2023 press release
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File size: 1 MB | Type: pdf | Council Publications
Autumn Market Report 2023
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File size: 689 KB | Type: pdf | Council Publications
H1 2023 Financial Ombudsman Service complaints data
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