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The Equity Release Council has released new guidance for member firms on retrofit lifetime mortgages, designed to encourage the sector to engage in more green home finance discussions.

Responding to an ageing housing stock and ambitious net zero targets, this guidance outlines a new customer journey for obtaining a retrofit lifetime mortgage whilst supporting product development and encouraging industry-wide conversations.

An infographic has been produced that includes a summary of all the upheld complaints during Q1 2024.

This document provides a concise overview of the equity release market, serving as a quick reference that can be shared with party candidates during discussions.

Annual General Meeting of the Equity Release Council
Date: 24 April 2024. Time: 10.00am – 11.45am.
Location: Eversheds-Sutherland, 1 Wood Street, London EC2V 7W

Deloitte has provided detailed answers to members’ questions on the closed book element of the consumer duty. The questions were posed during a recent webinar on the same topic. Members can view the webinar and additional closed book guidance that was first published by the Council in April, via the corresponding links. Our thanks go to Deloitte for collaborating on these initiatives.